Frequently asked questions

What time is check-in and check-out?
Check-in from 14.00 h. / Check-out from 12:00 h.

Can I leave the room later?
No.

Can I chose the type of bed in my room (big – 2 single beds)?
Yes, when booking.

We travel with 1 or more children. Is it possible to add an extra bed to a double room? What is the alternative?
On request, we offer you the possibility to add a cradle for a child under 2 years old.

How many floors does the building have? Is there a lift?
The building has 6 floors and lift.

Is there air conditioning in the rooms? Does it work all the year round?
Yes, there is air conditioning in all the rooms.

Is the hotel adapted for the handicapped?
No, unfortunately our hotel is not adapted for the handicapped.

Can you keep my luggage when I leave the room?
Yes, we will keep your luggage.

Is there a safe place to park my car? How much is it?
There is a Vinci car park available a few minutes away from the hotel. It costs €20/day.

Do you have an Internet or e-mail point for guests?
Yes, we have an internet point available at the reception at extra cost.

Do you have high-speed internet in the room for my laptop? Is it Wi-Fi (wireless)?
Yes, at extra cost.

What languages are spoken at the reception?
We speak English and French.

How much is breakfast? When is it served? Do you offer room service?
Breakfast is served from 7:00 to 9:30 h and costs €8.50 per person. Unfortunately, we do not offer room service.

How far is the hotel from the Eiffel Tower?
The Mattle Hotel is located 5 km away from the Eiffel Tower. You can reach it by metro in 33 minutes. Take line 8 in Bonne-Nouvelle toward Balard and get off in Invalides. Then, take RER C at Invalides toward Pontoise and get off in Champs de Mars-Tour Eiffel.

How far is the hotel from the Louvre Museum?
The Mattle Hotel is located 2 km away from the Louvre Museum. You can reach it by metro in 20 minutes. Take line 7 at Cadet Station toward Villejuif Louis Aragon and get off in Palais Royal.

How much does a taxi from the airport cost? How long it takes to arrive from the airport?
From Orly and Roissy Charles de Gaulle airports it takes one hour and costs €50.

How is the district where the hotel is?
The hotel is located in the very heart of Paris, in a lively district very well connected by public transportation.

I must attend a fair in Porte de Versailles: is it easy to get there?
Yes, the hotel is located 36 minutes away by metro from Parc des Expositions de la Porte de Versailles. Take line 12 in Notre Dame de Lorette toward Mairie d’Issy and get off in Porte de Versailles.